The Article Review: Deluxe.
How luxury lost its luster. By Dana Thomas.
(The Penguin Press, 2007)
“The saddest thing I can imagine is to
get used to luxury”
– Charlie Chaplin
One of the chapters in book
written by Dana Thomas covered the topic of the day – the democratization of
luxury fashion. This theme has been discusses in many influential Internet
resources, such as The New York Times
and The Business of Fashion and has
risen a lot of debates among fashion business insiders.
In the times when luxury is
becoming a consumerism and fashion brands are eager for nothing but money this
topic is indeed raising its importance. The constant fight between creativity
and commerce now seems to move towards the latter one.
An interesting issue that the
author discussed in her book was that designers are now “as disposable as bags
and clothes that they create”. But personally for me, though I completely agree
with this point, designers, who stand behind almost each single brand in the
industry, count now more than ever before. Having a designer is becoming a must
for a fashion brand. Have a look at Ermenegildo Zegna – the strategic decision
of hiring the designer for the brand, though 100% a business move, has a very
specific strategy at the bottom line – to show that the brand cares for the
image, cares for the style and cares for preservation of this image and style.
Or lets look at Mulberry –
soon after the brand fired its creative director its shares dropped drastically
at the stock market. Why? Because now it seems that without the creative
director the brand does not have the vision, does not have the creative
strategy. And what is a brand without the clear fashion vision? In minds of
most of the people in the fashion industry – nothing.
Probably the reason for such
negative review of the author of the book is due to the year the article was
published, which is 2007. Now I believe its time for change. Designers now have
(or at least they are starting to have) the strength to dictate the rules of
the game.
I still cannot decide whether
democratization of fashion is positive or negative thing. Apparently both, as
it depends from which side to judge. Bu one thing is obvious – we are loosing
the sense of luxury. And it happened not because everyone has become more
affluent; it is because luxury became too affordable. I fall in love with an
expression from the book, which once and for all explained everything: “When
you get greedy, that’s was happens”. Indeed, luxury brands are now everywhere (starting
from cellphones and finishing with hotels), and “customers are as bored with
all this as the brands themselves”. And I’m glad that nowadays many brands
start to realize this and change their strategy. Luxury giants are starting to
refer to “small, old-fashioned luxury” while working out the future
strategy.
With all these happening in
the luxury market (which is probably not that luxurious any more), vintage
stores are on a rise. Now vintage clothes provide you with the uniqueness,
which used to be provided by contemporary pieces designed by luxury brands. At the same we start to appreciate more “independent”
designers, who do not fall for money and still care for their unique image and
the status of scarcity, like Alice Cadolle, Christian Louboutin, Hermes and Tom
Ford.
But while we are shouting
about the democratization of fashion, luxury brands are still doing their core
100% luxury business – providing their very special clients with very special
products. The “commercial side” of luxury discussed above is basically its
entry-level, there is other side of this business which is not obvious for most
of us, the side that gives all the luxury brands huge percentage of their total
income – special orders. No logos, no labels, just completely custom-made,
special, unique pieces of garments, jewelry and jewelry cases, bags, luggage,
and etc. – things that could not be found inside the store and which represent
pure luxury.
Another interesting point in
the chapter was the Daslu shopping venture
in San Paolo, Brazil. While reading about Daslu I started to think that despite
the fact that this shopping paradise provides its customers with the same
products that can be found in all other luxury stores (though the variety is
indeed impressive), it is the approach to business that makes it luxury, not
the products themselves. Truly personal, “VIP” approach combined with a
friendly atmosphere and the best products from each single brand – that is the
new approach to generate the consumer demand for luxury products.
Therefore, it is only partly
true that luxury business starts to be too commercial to be called “luxury”.
While fashion conglomerates try to buy and commercialize all the fashion brands
in the world, there are still people, for whom these brads will do truly
luxurious products and there will still be “highly successful, purposefully
small, designer-owned-and-run companies that produce impeccably made items” and
for whom quality will still be more important than quantity. And even if these
approaches will not be able to create truly luxury experience there will be
ventures that will create luxury by their approach to customers.
Kseniya.